How many devices does a store need?

It depends on the width of your entrances and whether you want zone-level analytics as well as entrance counting. A single standard entrance is usually covered by one device, while wide or double-door entrances may need more. We do a site assessment from your floor...

Can it integrate with our POS or other systems?

Yes. Integrating POS transaction data is what allows the system to calculate conversion rate automatically, and data can also be exported or pushed to reporting tools your team already uses. The specific integration method depends on your POS platform, so we scope...

How long does installation take, and who does it?

Most single-store installations are completed within a day, including configuration and calibration. Integrated Retail handles the deployment across Singapore, Malaysia, Thailand, and Indonesia, either directly or through our local partners, so you are dealing with...

What support do we get after installation?

Hardware is covered by a one-year warranty, and the dashboard runs on an annual subscription that includes software updates and platform support. Day-to-day support comes from our regional team rather than an overseas helpdesk, which means local time zones and local...

What is FootfallCam?

FootfallCam is a people-counting solution that measures how many visitors enter your store, how they move through it, and how long they stay. The sensors are installed at entrances and key zones, and the data flows into a central dashboard where you can view traffic...